This status means that your order has been received, but it has not yet been sent for fulfillment. You will receive an email when it has shipped.
That email will include the specifics on where the item was shipped or delivered, and it will include a tracking number if applicable.
You can also check the real-time status of your order online at https://order.unitedportraits.com, just click on “View Order”
That information is the same information that we have in our system, and it is updated automatically and immediately when there is a status change.